The Victorian Office of the Public Advocate (OPA) promotes the rights, interests and dignity of people with disability (specifically intellectual impairment, mental illness, brain injury, physical disability or dementia) living in Victoria. Provides guardianship and advocacy for people with disability when appointed by VCAT and supports people with disability in the justice system, group homes/supported accommodation … Continued
The Public Transport Ombudsman can investigate and resolve complaints against public transport operators in Victoria.
The Mental Health Complaints Commissioner has the power to investigate complaints about mental health services. They are a specialist independent mental health complaints body that is accessible, supportive and responsive.
The Disability Services Commissioner (DSC) is an independent oversight body resolving complaints and promoting the right of people with a disability to be free from abuse. The service is free, independent and confidential.
The Health Complaints commissioner handles complaints about healthcare and the handling of health information in Victoria.
The ASU is the largest union of workers in the social and community services (SACS) sector. The ASU exists to defend and advance the rights of our members. By acting together, workers in the industries and occupations we represent are in the very best position to protect their rights at work and to achieve better … Continued
The Aged Care Complaints Commissioner provides a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged care services subsidized by the Australian Government.
Complaints about Commonwealth Government departments and agencies (this includes Centrelink) The Commonwealth Ombudsman is also responsible for: oversight of the Commonwealth Public Interest Disclosure scheme inspection and monitoring of controlled operations and surveillance devices.
Free and confidential dispute resolution services, providing telephone advice and mediation. This does not include disputes under the Family Law Act 1975 (Cth) or involving family violence. The Dispute Settlement Centre of Victoria (DSCV) provides free dispute resolution services across Victoria, as well as training and accrediting mediators to national standards. DSCV can help you … Continued
The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency, including Australia Post, Centrelink, Child Support Agency, and Department of Immigration and Citizenship. The Commonwealth Ombudsman is also the … Continued
