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• NDIS’s ‘very cold’ attitude leaves parents of disabled boys outraged

  The parents of two boys with disabilities say they were shocked with how the NDIS responded to their request for funding for basic equipment. “I didn’t realise we’d have to walk over 10 kilometres of broken glass just to try and get a couple of things to help.”

• NDIS posing problems for local participants

  The South West Advocacy Service, the regional organisation funded to handle appeals against NDIS decisions, said it had been kept busy with clients who had problems with the new system.  Its executive officer Adele Markwell said it appeared there was little consistency in decisions about who qualified for an NDIS plan. Some people qualified while others with similar issues did not, she said. “There are a lot of people out there with mild disability who have had support workers for many years and are now being told they are on their own,” Ms Markwell said.

• You want a Mercedes Benz plan but your child is only eligible for a Mini Minor': Inside NDIS review 'hell'

  Her son's claim has been under review for 15 months and she said the experience had caused "momentous stress". "The wheels began to fall off" when she was told she would only receive funding for one of her son's disabilities.