Accessible Telecoms is a nationwide disability telecommunications service that provides independent, up-to-date information on mainstream and assistive telecommunication products suitable for people with disabilities. This service also provides referrals for training, set-up, on-going support and equipment provision. This is a free service! And it can be used by anyone, people with disability, their family & … Continued
The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services. They regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement. The NDIS Commission: responds to concerns, complaints and reportable incidents, including abuse and neglect … Continued
Disability counselling and support is a free service offered for people who have had violence, abuse, neglect and/or exploitation perpetrated against them, and those impacted by the Disability Royal Commission. It’s available to anyone who: identifies as having a disability and has had violence, abuse, neglect, and/or exploitation; perpetrated against them and/or is impacted by … Continued
The Australian Government is committed to preventing fraud against its programs and services. The NDIA is serious about preventing, detecting and dealing with fraud against the Agency and the NDIS. If you suspect someone may be committing fraud against the NDIA or NDIS you should report it. When reporting suspected fraud, keep in mind the … Continued
Autism Connect is Australia’s first national autism helpline providing information, advice and referrals to help autistic people, their supporters and professionals. This helpline is free, evidence-based and independent. The friendly team offers expert advice in many areas, including: exploring autism and autistic identity assessment and diagnosis school and education the NDIS behaviour strategies referrals to services … Continued
The industry group for providers of intermediary services. Formed in late 2018 , Disability Intermediaries Australia (DIA) is Australia’s peak body for non-government disability intermediary service organisations and practitioners. Collectively, DIA members deliver Support Coordination and Plan Management services for Australians with all types of disability. As the NDIS continues to make intermediary services better … Continued
SWAN Australia is the peak organisation and not for profit charity that provides information and support to families caring for a child with an undiagnosed or rare genetic condition. We aim to increase awareness and understanding of the impact and prevalence of undiagnosed genetic conditions within the wider community. SWAN provide information and emotional support … Continued
Arts Access Australia’s mission is to advance equality for Australians with disability as artists, arts workers, participants and audiences, through information, resources, research and advocacy. AAA works with government and other key stakeholders in the sector to advocate for better access to the arts to ensure full and equal opportunity for cultural participation and contribution … Continued
The Older Persons Advocacy Network (OPAN) is a national network comprised of nine state and territory organisations that have been successfully delivering advocacy, information and education services to older people in metropolitan, regional, rural and remote Australia for over 25 years. Older Persons Advocacy Network’s free services support older people and their representatives to address … Continued
The ASU is the largest union of workers in the social and community services (SACS) sector. The ASU exists to defend and advance the rights of our members. By acting together, workers in the industries and occupations we represent are in the very best position to protect their rights at work and to achieve better … Continued
The Aged Care Quality and Safety Commission commenced operation on 1 January 2019. Its role is to protect and enhance the safety, health, well-being and quality of life of people in aged care. The Commission assumes the functions of the former Aged Care Complaints Commissioner and the Australian Aged Care Quality Agency, and is committed … Continued
The Ombudsman’s office can help people with disability sort out problems with Australian Government agencies that provide programs specifically for people with disability such as: National Disability Insurance Scheme Disability Support Pension Disability Employment Services Complaints can also be made about mainstream government programs delivered to and for people with disability. Common complaints are made … Continued
The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers.
An independent agency investigating breech of privacy complaints. The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints from individuals about Australian and Norfolk Island Government agencies, and private sector organisations covered by the Privacy Act 1988 (Privacy Act). You can also make a complaint to the OAIC about the handling of your … Continued
The National Disability Insurance Agency (NDIA) welcomes feedback, including complaints. We believe people have a right to speak up as it helps us to see what works, what doesn’t and where we can make improvements in our products and services.
