An independent agency investigating breech of privacy complaints. The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints from individuals about Australian and Norfolk Island Government agencies, and private sector organisations covered by the Privacy Act 1988 (Privacy Act). You can also make a complaint to the OAIC about the handling of your … Continued
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The Victorian Office of the Public Advocate (OPA) promotes the rights, interests and dignity of people with disability (specifically intellectual impairment, mental illness, brain injury, physical disability or dementia) living in Victoria. Provides guardianship and advocacy for people with disability when appointed by VCAT and supports people with disability in the justice system, group homes/supported accommodation … Continued
The Public Transport Ombudsman takes complaints about metropolitan and regional public transport across Victoria. Your complaint may be about accessibility, delayed or cancelled bus, train or tram services, myki and public transport ticketing issues, public transport staff including Authorised Officers, or other matters such as public transport maintenance and construction works.
The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers.
The Victorian Disability Worker Commission takes complaints about any Victorian disability worker. The complaints service is independent, impartial and free. We are a unique regulator because our focus is on individual workers. We regulate all disability workers in Victoria, regardless of the funding source of the service. In handling complaints about individual disability workers, we … Continued
Complaints and Dispute resolution service dealing with the Equal Opportunities Act 2010, the Charter of Human Rights and Responsibilities and the Racial and Religious Tolerance Act 2001. The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under three laws: Equal Opportunity Act 2010 – makes it against the law to … Continued
The Independent Office for School Dispute Resolution works alongside parents, students and Victorian government schools to resolve issues through an independent, simple and fair process. The Independent Office is the final step in the Department of Education and Training’s dispute resolution process. Your school should always be the first point of contact for a complaint, followed … Continued
The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency, including Australia Post, Centrelink, Child Support Agency, and Department of Immigration and Citizenship. The Commonwealth Ombudsman is also the … Continued