Strengthening Disability Advocacy Conference 2019
Advocacy under pressure
About
The work of Victorian disability advocacy organisations is increasingly being consumed by issues related to national systems such as the NDIS and Centrelink. The introduction of the National Quality and Safeguards Commission, and the much anticipated Royal Commission into Abuse and Neglect of People with Disability, further adds to the nationalising of advocacy issues arising for people with disability right across Australia.
The pressure on disability advocacy organisations is relentless. The overwhelming demand for advocacy support through review and appeals processes within national systems means that many organisations are, for the first time, putting waitlists in place as a way of managing the onslaught. Endless efforts don’t seem to be resolving the inherent unfairness and gaining basic rights for people with disability. Burnout is becoming an increasing reality for many disability advocates and yet another thing that organisations need to manage.
The Strengthening DIsability Advocacy Conference for 2019 will have a national focus, so we are extending beyond state borders this year. To this end, Disability Advocacy Network Australia (DANA) will cohost this year’s disability advocacy flagship event in partnership with DARU.
This conference is for anyone who is interested in strengthening and upholding the rights of people with disability.
Conference supporters
The Strengthening Disability Advocacy Conference is hosted by DARU and is the flagship event for the disability advocacy sector. The conference planning committee is comprised of representatives from disability advocacy organisations. The team putting together SDAC19 includes:
- Melissa Hale, Coordinator, DARU
- Natasha Brake, Project Administrator, DARU
- Mary Mallet, CEO, Disability Advocacy Network Australia (DANA)
- Melanie Muir, Board Member, Disability Advocacy Victoria (DAV)
- Julie Phillips, Board Member, Disability Advocacy Victoria (DAV)
- Deborah Fewster, Sector Development Manager, Victorian Council of Social Services (VCOSS)
Latest news
Check out the session photo galleries
NEWSFLASH!! SDAC19: Advocacy Under Pressure Session Announcement
Strengthening Disability Advocacy Conference 2019: Advocacy under pressure
Welcome back Wayne
Program
Monday 2nd September, 2019
Welcome
Speaker: Wayne Herbert, MC
Meet the dashing Wayne Herbert who will be the MC for the day and an official Welcome to Country by an Elder from the Kulin Nation on who’s traditional lands we gather.
Telling it how it is
Speaker: Melbourne Playback Theatre Company,
This amazing team of professional actors and musicians bring your workplace perspectives and experiences to life and into focus in a way that is entertaining, surprising, illuminating and transformative.
State of play: Disability Advocacy Sector 2019
Speakers:
- The Hon Luke Donnellan MP, Minister for Disability, Ageing and Carers; Minister for Child Protection
- Mary Mallett, Chief Executive Officer, Disability Advocacy Network Australia (DANA)
- Melanie Muir, Disability Advocacy Victoria Board Member and Advocate, Leadership Plus
This session opens with an address from the Minister responsible for the disability portfolio in Victoria. Following this, leaders from Disability Advocacy Network Australia and Disability Advocacy Victoria, will outline the issues that are currently hindering organisations from delivering equal rights for people with disability.
Morning tea
Tea and coffee with sweet and savoury snacks in the foyer. Or stay to watch DARU’s Gogglebox episode, Ba Hung’s Story on the big screen.
Welfare Self Serve: Empowering people with disabilities to help themselves
Speakers:
- Kerri Cassidy, Executive Officer, Disability Resource Centre
- Gillian Wilks, Director, Social Security Rights Victoria
Advocates are all too familiar with tackling issues around entitlement within national systems such as the NDIS and Centrelink. How can we do this more efficiently while at at the same time empowering our clients to effectively advocate for themselves? This session introduces some resources to assist with the Disability Support Pension (DSP) application process.
Plain talking from the top
Facilitated by: Rick Morton, Journalist & Author
Speakers:
- Vicki Rundle, Acting CEO, National Disability Insurance Agency
- Graeme Head, Commissioner of NDIS Quality and Safeguards Commission.
Assisting people with disability to navigate the National Disability Insurance scheme (NDIS) has become core business for many advocacy organisations. But working with the agency has not always been easy. This frank and open conversation provides an opportunity for some straight talking and clear responses from the top to questions and concerns raised by the disability … Continued
Lunch
Hot and cold, meat and veg – something for everyone! The big screen will be showing another ‘reel Zone’ music video collection.
It’s a royal to-doo: What can we expect?
Facilitated by: Leah van Poppel, Chief Executive Officer, Women with Disabilities Victoria
Speakers:
- Gerard Brody, Chief Executive Officer, Consumer Action Law Centre
- Kristy McKellar, Family Violence Advocate
- Dr Meg Clement-Couzner, Senior Policy Officer: violence prevention & access to justice, People with Disabilities Australia
The long awaited Royal Commission into Violence, Abuse, Neglect and Exploitation of people with disability is about to kick off. How do disability advocates best support their clients to feel safe in sharing their stories? What have past Royal Commissions taught us about this process?
Afternoon tea
More food! And a repeat screening of Ba Hung’s Story, DARU’s very own Gogglebox episode.
Getting it right: Decisions that make a real difference
Facilitated by: Judy Bourke, Lawyer and NDIS Advocate at AMIDA
Speakers:
- Professor Darren O’Donovan BCL (Hons), PhD, Senior Lecturer, Director of Engagement La Trobe Law School
- Tim Noonan, Lawyer, Economic and Social Rights Program, Victorian Legal Aid
Appealing NDIS decisions involves taking cases to the Administrative Appeals Tribunal. What are some of the things that advocates need to know about this process to get the reasonable and necessary outcomes that their clients need and deserve?
Dropping the pressure gage Wrap of the day
Speaker: Wayne Herbert, MC
Wayne Herbert will provide a summary of the day- you wont regret staying for this one!
Tuesday 3rd September, 2019
A Sector at Capacity: Burnout, organisational change and adapting in the face of adversity
Speaker: Professor Michael P Leiter, PhD (U of Oregon) MA (Vanderbilt) BA (Duke), Professor of Organisational Psychology at Deakin University
This session is an ‘invitation only’ event. It’s a space for funded disability advocacy organisations from across Australia to com together and participate in a facilitated workshop. It’s an opportunity to share knowledge and address some of the organisational issues arising during the transition to the new world of disability service provision.
Lunch
More mingling and munching as morning workshop participants leave and afternoon forum participants arrive.
Defending Participants Rights -Navigating the NDIS
Facilitated by: Victorian Disability Advocacy Network (VicDAN),
Where does the NDIS fitwithin the Australian legal landscape? How does an advocate/ participant recognise and navigate avaible legal remedies? Thisforum will explore participant rights in the NDIS context and unpack the Interface between NDIS and other areas of law including: Consumer and contract laws – what are participant’s rights and remedies Guardianship laws – … Continued
Speakers
Dr Meg Clement-Couzner, Senior Policy Officer: violence prevention & access to justice, People with Disabilities Australia
It’s a royal to-doo: What can we expect?
Dr Meg Clement-Couzner is a social policy expert in disability and gender. She is currently Senior Policy Officer at People with Disability Australia with responsibility for violence prevention and access to justice, including leading policy work on the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. She previously worked in campaigning and advocacy at Family Advocacy NSW, where she managed systemic advocacy, with a particular focus on inclusive education.
Meg holds a PhD on the intersection of gender studies and economic justice. She is a self-confessed nerd with an interest in intersectional feminist, disability and LGBTIQA+ politics and culture.
Photo of Dr Meg Clement-Couzner, Senior Policy Officer: violence prevention & access to justice, People with Disabilities AustraliaGerard Brody, Chief Executive Officer, Consumer Action Law Centre
It’s a royal to-doo: What can we expect?
Gerard is CEO of the Consumer Action Law Centre, an independent, not-for-profit consumer organisation based in Melbourne. Consumer Action provides financial counselling, legal advice and representation to support vulnerable and disadvantaged Victorians, and draws on its direct knowledge of the consumer experience in modern markets to pursue consumer interest campaigns and policy reform at both state and national levels.
Gerard is also the Chair of Consumers’ Federation of Australia, the peak body for consumer organisations in Australia, representing a diverse range of consumer groups, including most national consumer organisations.
Photo of Gerard Brody, Chief Executive Officer, Consumer Action Law CentreGillian Wilks, Director, Social Security Rights Victoria
Welfare Self Serve: Empowering people with disabilities to help themselves
Gillian Wilks is the Director of Social Security Rights Victoria (SSRV), a state-wide community legal centre specialising in social security law and policy. Gillian has worked extensively in the community legal sector and in the TAFE and youth work fields. She holds post graduate qualifications in adult education and in evaluation.
Photo of Gillian Wilks, Director, Social Security Rights VictoriaGraeme Head, Commissioner of NDIS Quality and Safeguards Commission.
Plain talking from the top
Graeme Head was appointed in December 2017 to lead the NDIS Quality and Safeguards Commission.
Graeme has had a long and distinguished career in public administration and public policy. He has been the chief executive of three New South Wales government agencies – notably as inaugural Public Service Commissioner for 6 years – and one Commonwealth agency. He has served as a deputy secretary in both NSW and the Commonwealth and his experience spans policy, regulatory and central agencies, with a focus on social policy, environmental policy and public sector employment.
Graeme is a Fellow of the Institute of Public Administration and was made an Officer in the Order of Australia in the 2019 Australia Day Honours.
Photo of Graeme Head, Commissioner of NDIS Quality and Safeguards Commission.Judy Bourke, Lawyer and NDIS Advocate at AMIDA
Getting it right: Decisions that make a real difference
Judy Bourke is passionate about rights and justice in the NDIS space. Her role at AMIDA enables her to assist people with disability to navigate the appeal systems within the NDIS. She endeavours to assist clients to obtain outcomes they can live with, utilising the in-built legal processes of complaints and AAT appeals. Judy also lectures at the Law School at Melbourne University.
Photo of Judy Bourke, Lawyer and NDIS Advocate at AMIDAKerri Cassidy, Executive Officer, Disability Resource Centre
Welfare Self Serve: Empowering people with disabilities to help themselves
Kerri understands grassroots advocacy well, being a founding member of an Advocacy Organisation birthed on Facebook in 2010 and incorporated as a NFP in 2012. Kerri was awarded the National Disability Award for Excellence in Justice and Rights Protection in 2016 for this work. In 2017 she completed a Bachelor of Social Science, an achievement she attributes to her passion for the voices of people with disabilities to be heard and respected, and the grit she possesses through riding the roller coaster of living with MS. Kerri has spoken locally and overseas, to self-help groups, medical professionals, parliament and academics on ‘The Collaboration Imperative’ – That including consumers in the design and evaluation of medical research is an essential element.
Kristy McKellar, Family Violence Advocate
It’s a royal to-doo: What can we expect?
Kristy McKellar is renowned in the family violence sector, both in Victoria and nationally, her work attracting overseas interest. Kristy was named in the top 100 Women of Influence in the country, named as the Agenda Setter of the Year for Australia and has been inducted into the Victorian Honour Roll of Women.
Kristy has contributed to a Victorian Parliament landmark, invited to address Members of the Legislative Assembly and Council, in a unique sitting in Parliament House and has played a significant role in the Victorian Royal Commission into family violence.
Photo of Kristy McKellar, Family Violence AdvocateLeah van Poppel, Chief Executive Officer, Women with Disabilities Victoria
It’s a royal to-doo: What can we expect?
Leah is a woman with a disability and a feminist who is highly respected for her strong track record as a disability rights advocate, working at state and national levels over the last decade. Leah’s strengths include collaborative leadership, governance, advocacy and policy, to which she applies a gender lens.
Apart from being the CEO of Women with Disabilities Victoria, Leah is also the Chair of the National Disability and Carer Alliance, responsible for overseeing the Every Australian Counts campaign to gain national support for the NDIS. She is also a member of the Independent Advisory Council of the NDIS.
Photo of Leah van Poppel, Chief Executive Officer, Women with Disabilities VictoriaMary Mallett, Chief Executive Officer, Disability Advocacy Network Australia (DANA)
State of play: Disability Advocacy Sector 2019
Disability Advocacy Network Australia (DANA) is the Canberra based national peak body for independent disability advocacy in Australia. DANA supports organisations in every state and territory that work to promote and advocate for the rights of people with disability. With the advent of the NDIS independent advocacy will be even more important in assisting people … Continued
Photo of Mary Mallett, Chief Executive Officer, Disability Advocacy Network Australia (DANA)Mary Mallett, CEO at Disability Advocacy Network Australia (DANA)
GPS needed for the road ahead ,
Mary is the CEO of Disability Advocacy Network Australia (DANA) based in Canberra, the national peak body for independent disability advocacy in Australia. DANA supports organisations in every state and territory that work to promote and advocate for the rights of people with disability.
Photo of Mary Mallett, CEO at Disability Advocacy Network Australia (DANA)Melanie Muir, Disability Advocacy Victoria Board Member and Advocate, Leadership Plus
State of play: Disability Advocacy Sector 2019
Melanie has been working in community services for the past thirty years. She leads the advocacy team at Leadership Plus which is funded through the National Disability Advocacy Program and delivers disability advocacy, NDIS Appeals work and runs the Decision Support Project. Leadership Plus provides advocacy to hundreds of people each year and is committed to working with the disability advocacy sector to strengthen the rights of people living with disability.
Photo of Melanie Muir, Disability Advocacy Victoria Board Member and Advocate, Leadership PlusMelbourne Playback Theatre Company,
During Melbourne Playback workshops and training sessions, participants experience new ways of thinking, leading, listening, and interacting as effective tools for learning. The skills developed in these workshops help create cohesive teams by developing trust and creative play.
Photo of Melbourne Playback Theatre Company,Professor Darren O’Donovan BCL (Hons), PhD, Senior Lecturer, Director of Engagement La Trobe Law School
Getting it right: Decisions that make a real difference
Dr Darren O’Donovan is Senior Lecturer in Administrative Law at La Trobe Law School. His research focuses primarily on frontline administrative justice and the integrity branch of government, and he has published widely in both areas. Darren is co-author of the NDIS Digest, a regular accessible guide to NDIS appeals and policy developments for the disability sector and the broader public.
Photo of Professor Darren O’Donovan BCL (Hons), PhD, Senior Lecturer, Director of Engagement La Trobe Law SchoolProfessor Michael P Leiter, PhD (U of Oregon) MA (Vanderbilt) BA (Duke), Professor of Organisational Psychology at Deakin University
A Sector at Capacity: Burnout, organisational change and adapting in the face of adversity
Dr Michael Lieter is a world renowned expert on the Psychology of work, work-life quality and job burnout. Prior to coming to Deakin, Michael was a Professor of Psychology at Acadia University in Canada where he held the Canada Research Chair in Occupational Health and Wellness. While at Acadia University, he served as Head of Psychology, Dean of Science, and Vice-President Academic.
His research on job burnout and work engagement has been widely read. He co-authored the ‘Maslach Burnout Inventory’ and the ‘Areas of Worklife Scale’ and has extensive experience and depth of insight regarding their interpretation. In a commitment to improving work-life quality, he consults with organizations and researchers around the world.
Photo of Professor Michael P Leiter, PhD (U of Oregon) MA (Vanderbilt) BA (Duke), Professor of Organisational Psychology at Deakin UniversityRick Morton, Journalist & Author
Plain talking from the top
Rick Morton is an award-winning journalist and the author of One Hundred Years of Dirt (MUP, 2018). Dirt is part family memoir, part book of essays about growing up on the outside in Australia. Originally from Queensland, Rick has worked in Sydney, Hobart, Melbourne and Canberra as the social affairs writer for The Australian with a particular focus on social policy including the National Disability Insurance Scheme, aged care, the welfare system, religion and employment services.
Photo of Rick Morton, Journalist & AuthorThe Hon Luke Donnellan MP, Minister for Disability, Ageing and Carers; Minister for Child Protection
State of play: Disability Advocacy Sector 2019
Luke Donnellan is Minister for Child Protection, Disability, Ageing and Carers in the Victorian Labor Government led by Premier Daniel Andrews.
Luke was elected as the State Member for Narre Warren North in November 2002.
He was born in Melbourne and attended Xavier College 1977 – 1984. He received a Bachelor of Commerce from the University of Melbourne in 1987. After finishing university, he worked as a commercial real estate agent, financial planner and client services manager.
Luke is married to Charlotte and together they have two sons. In his spare time Luke enjoys going to the footy with his boys, running and gardening.
Photo of The Hon Luke Donnellan MP, Minister for Disability, Ageing and Carers; Minister for Child ProtectionTim Noonan, Lawyer, Economic and Social Rights Program, Victorian Legal Aid
Getting it right: Decisions that make a real difference
Tim Noonan is a lawyer in the Economic and Social Rights Program at Victoria Legal Aid. He practices in a range of areas of law, with a particular interest in administrative law and medico-legal matters. He has conducted, and provided advice in relation to, a number of reviews of NDIS decisions at the Administrative Appeals Tribunal, with an emphasis on jurisdictional and procedural issues.
Photo of Tim Noonan, Lawyer, Economic and Social Rights Program, Victorian Legal AidVicki Rundle, Acting CEO, National Disability Insurance Agency
Plain talking from the top
Vicki Rundle was appointed the Acting Chief Executive Officer in the National Disability Insurance Agency on 30 April 2019, pending the appointment of a permanent CEO. Vicki’s usual role in the NDIA is Deputy CEO, Government, Communications and Stakeholder Engagement. Vicki has worked in Commonwealth and State Governments across a range of health and human … Continued
Photo of Vicki Rundle, Acting CEO, National Disability Insurance AgencyVictorian Disability Advocacy Network (VicDAN),
The main aim of the network is to assist independent disability advocates and legal service providers to work effectively in supporting Victorians with disability to access the NDIS. Activities include raising awareness with the NDIS about instances where participants in the scheme may not have their voice heard and ensure they receive effective representation to work through issues.
Photo of Victorian Disability Advocacy Network (VicDAN),Wayne Herbert, MC
Welcome, Dropping the pressure gage Wrap of the day
Wayne has undertaken a number of speaking opportunities throughout Australia to present issues of disability, diversity and human resources. He is a solutions-focused thought leader. He knows all too well that as a country, Australia cannot let the skills and talents of people with disability go to waste.
Wayne has a unique, humorous, thought-provoking, and challenging insight into the issues facing people with disability. He too has a disability, but is well-known for forgetting about it.
“Is it wrong that I forget I have a disability? I just get on with things; I’ve got shit to do.”
Wayne has experience in all aspects of client relations, human resources, and business administration. He has a keen interest in social and employment policy that ensures the talents and expertise of people with disability are recognised in the workforce and community more broadly. His work is focused on ensuring that full participation in both work and community life is realised.
Photo of Wayne Herbert, MCPlanning is underway. There will be more to see here very soon.
Venue
The Hall @ NAB
700 Bourke Street, Docklands
National Australia Bank have created a hub in Melbourne’s CBD with a range of meeting rooms and technologies available to NAB customers in a modern, architecturally interesting building.
The building design incorporates access features including talking lifts with tactile buttons, multiple accessible toilets on the same level as The Hall and safe taxi drop off and pick up point. Being located right next to Southern Cross station with entrance directly from the Bourke Street concourse further adds to the access credentials.
These facilities are offered to NAB not-for-profit customers free of charge. DARU is pleased to take advantage of this offer and we look forward to welcoming you here in September.
Getting there
The Hall is located on level 3. There are two main entrances:
- Bourke Street concourse (the pedestrian bridge extension of Bourke Street) – level 2
- Taxi drop off – level P1 (see taxi information below for details)
Look our for the volunteers wearing our striking, bright red conference vests – hard to miss them! They are helping out with ushering, registration and general assistance so please approach them if you need anything.
Here’s more information to assist your journey in getting there…
Train
Southern Cross Station is the nearest station which is very convenient as most metropolitan lines, and all regional lines, go through Southern Cross.
Coming from a train platform at Southern Cross Station:
- Head to the northern end of the platform (the Etihad stadium end).
- Take the lift up to the Bourke Street concourse.
- Once you reach the concourse, turn left.
You should see the NAB building almost immediately as it is the first building on the right over the tracks. Once inside the very impressive atrium, take the escalator directly in front of you, or the lift on the right, up one level to The Hall.
Tram
Trams that stop at Southern Cross station include:
- Spencer Street routes – 12, 48, 75, 96, 109 & City Circle
- Collins Street routes – 11, 12, 42 & 109
- Bourke Street routes – 86 & 96
Taxi
NAB 700 has a taxi drop off point at 700 Bourke Street which is located opposite the Channel Nine studios. The taxi rank located outside Platform 28 night club can also be used as a drop off point. The Platform 23 rank is recommended as the pick up point when booking taxis for return journeys home.
Getting to NAB from the Platform 23 rank:
- Cross at the pedestrian lights.
- Turn right and follow the footpath to the NAB entrance. You have arrived at level P1.
- Go to level 3 using either the lift or escalator.
- On level 3, The Hall is located to the right of the escalator.
Parking
Etihad Stadium’s car park provides 24-hour security and surveillance seven days a week. The fully covered and underground facility is located only a short walking distance from NAB.
Visit the website for information on rates or to book your space in advance online:
http://etihadstadium.com.au/car-park-options/
Note: Event discounts are only applicable for events held at the stadium.

Tickets
Tickets for SDAC19 Advocacy Under Pressure, have sold out. A waitlist is in ace.
Places are still available for associated sessions taking place on Tuesday 3 September. See ticket information below for details.
Check in
Tickets are NOT available at the door on the day and entry will be denied to anyone who is not on the attendee list. We need to be strict because the room capacity is dictated by OH&S restrictions.
On the day, go to the registration desk to check-in and receive your pass and program.
Cancelation and Refunds
Tickets for this event are not refundable. However, tickets are transferrable. If you can no longer attend, contact DARU to change the details on your ticket.
Payment Options
- Credit Card: This is the preferred payment method. The platform used to manage secure transactions is PayPal.
- Invoice: Choosing this option will initiate a separate invoice to be sent to you from VCOSS. You must use the VCOSS invoice, not the Eventbrite invoice, for payment processing with your organisation.
- Cash: Will not be accepted for this event.
Companion Card is accepted for this event. Contact DARU to arrange:
T: (03) 9639 5807
E: admin@daru.org.au
Prices
- Ticket type: Full Delegate
Ticket description: For organisations, government and individuals.
Price: $200.00 - Ticket type: Concession Delegate
Ticket description: For DSP recipients, concession card holders and students.
Price: $85.00 - Ticket type: DAO Delegate
Ticket description: special offer for people working within funded advocacy organisations. Contact DARU for promotional code to register for this ticket type.
Price: $150.00 - Ticket type: VicDAN Forum - 3 Sep 2019
Ticket description: Defending Participants Rights: Navigating the NDIS - all welcome
Price: Free - Ticket type: Workshop 3-Sep-2019
Ticket description: Invitation only event for funded advocacy organisations entitled 'A Sector at Capacity: Burnout, organisational change and adapting in the face of adversity'. Contact DARU for promo code to register.
Price: Free
Past conferences
2019 Advocacy under pressure
The pressure on disability advocacy organisations is relentless. The overwhelming demand for advocacy support through review and appeals processes within national systems means that many organisations are, for the first time, putting waitlists in place as a way of managing the onslaught. Endless efforts don’t seem to be resolving the inherent unfairness and gaining basic rights for people with disability. Burnout is becoming an increasing reality for many disability advocates and yet another thing that organisations need to manage. Read more >
2018 Doing disability differently
It’s an election year in Victoria. This conference is a platform to let our politicians know about what needs to change for people with disability. It’s time to celebrate diversity and showcase a range of perspectives while keeping a keen focus on what needs to change. Read more >
2017
Getting into gear
for the NDIS journey
It's all over for another year and it's fair to say that we let the clutch out on the NDIS. We heard from a dynamic range of speakers, welcomed a few last minute replacements and shared many experiences and ideas. Choc tops and popcorn hit the spot at the screening of Defiant Lives and a national campaign to raise awareness of the value of advocacy (see latest news for more info) was muted in the final session on the 'Gearing Up' day. Read more >
2016
Putting rights
centre stage
This conference takes place at a time of great change and importance. The National Disability Insurance Scheme (NDIS) is being rolled out, with launch sites operating amid much political, policy and practical uncertainty. The 2013-2016 Victorian state disability plan has been in place for a year. Read more >
2014
Champions
of change
This conference takes place at a time of great change and importance. The National Disability Insurance Scheme (NDIS) is being rolled out, with launch sites operating amid much political, policy and practical uncertainty. The 2013-2016 Victorian state disability plan has been in place for a year. Read more >
2012 Disability Advocacy and the Legal System: You Be The Judge!
Our 3rd conference aims to make sure the disability advocacy sector understands and is well equipped to use the legal system in their work. Read more >