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Victorian Ombudsman

Area of operation:

Email
Online Complaint Form

Web
http://www.ombudsman.gov.au/

Phone
1300 362 072

The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency, including Australia Post, Centrelink, Child Support Agency, and Department of Immigration and Citizenship. The Commonwealth Ombudsman is also the … Continued

Consumer Affairs Victoria

Area of operation:

Email
General Enquiry Online Form

Web
https://www.consumer.vic.gov.au/

Phone
1300 55 81 81

Consumer Affairs Victoria is a business unit of the Department of Justice & Regulation, within the Victorian government. We are Victoria’s consumer affairs regulator. Our purpose is to help Victorians be responsible and informed businesses and consumers. We can assist with complaints about housing, products and services, cars, licencing, registrations, clubs and groups.  

Office of the Australian Information Commissioner

Area of operation:

Email
enquiries@oaic.gov.au

Web
https://www.oaic.gov.au/

Phone
1300 363 992

An independent agency investigating breech of privacy complaints. The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints from individuals about Australian and Norfolk Island Government agencies, and private sector organisations covered by the Privacy Act 1988 (Privacy Act). You can also make a complaint to the OAIC about the handling of your … Continued

Australian Charities and Not-For-Profit Commission

ACNC takes complaints about Charities, and not for profit organisations. The Australian Charities and Not-for-profits Commission (ACNC) is the independent national regulator of charities. The ACNC has been set up to achieve the following objects: maintain, protect and enhance public trust and confidence in the sector through increased accountability and transparency support and sustain a … Continued

Australian Securities and Investments Commission

Area of operation:

Web
http://asic.gov.au/

Phone
1300 300 630: within Australia

ASIC is Australia’s corporate, markets and financial services regulator. We contribute to Australia’s economic reputation and wellbeing by ensuring that Australia’s financial markets are fair and transparent, supported by confident and informed investors and consumers. We also administer complaints about companies, organisations or workers/board directors.    

Victorian Equal Opportunity & Human Rights Commission

Complaints and Dispute resolution service dealing with the Equal Opportunities Act 2010, the Charter of Human Rights and Responsibilities and the Racial and Religious Tolerance Act 2001. The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under three laws: Equal Opportunity Act 2010 – makes it against the law to … Continued

Early Childhood Intervention Australia

Area of operation:

Web
https://www.eciavic.org.au

Phone
(03) 8559 2620 (Mon - Fri, 9am - 5pm)

Early Childhood Intervention Australia (ECIA) Victoria/Tasmania is the peak body for early childhood intervention in Victoria and Tasmania. Our vision is for young children of all abilities to fully participate in family and community life. We provide information and professional development across the sector. Our work assists children with disability and/or developmental delay, their families … Continued

My Aged Scare

Area of operation:

Web
https://myagedscare.com

People who acquire a disability after the age of 65, or are over 65 when the NDIS rolls out in their area are not eligible for the NDIS. These people are instead expected to access the support they need through the aged care system, through a gateway called My Aged Care, however, many people with … Continued