Why even the best resourced businesses get tripped up by digital accessibility

Reports surfaced this month that the Commonwealth Bank is facing legal action over the accessibility of its point of sale eftpos machine known as ‘Albert’. The news stands as a stark reminder that even the biggest companies, those with resources, compliance expertise – and according to the CBA – the will to build accessibility into its services,  can be easily tripped up without due diligence to process.

Read the full story... (off-site)
Topics:
Inclusion and access

Author:
Joseph Brookes

Source:
Which-50

Date published:
Mon 19th Mar, 2018