The report examined systemic issues plaguing the NDIA, including significant backlogs, delays in decision-making and poor communication practices. Since mid-2016, 32 per cent of all NDIA complaints to the ombudsman related to the agency’s review process, particularly around delays.
Read the full story... (off-site)- Topics:
- NDIS
- Author:
- Luke Michael
- Source:
- Pro Bono News
- Date published:
- Wed 16th May, 2018