This inaugural flagship report for the Intermediaries Sector exposes challenges within the operating and policy environment and features the results from the inaugural Intermediary Sector Survey which 461 intermediary service providers responded to.
The administrative burden of NDIS systems and processes frustrate providers, with 61% of respondents strongly disagreeing or disagreeing that systems and process in the NDIS are working well, however, despite this, the sector is responding and meeting Participant demand.
“For the first time, this sector report provides a detailed view of the operating environment within the Intermediaries sector. DIA continues to highlight the benefits and the practical outcomes that Plan Management and Support Coordination deliver to people with a disability,” Mrs Julie Keene, Chair of the DIA Board said.
Download report and fact sheet (off-site)- Topics:
- Funding and Data, NDIS, Service providers
- Author:
- Disability Intermediaries Australia
- Date published:
- Thu 30th Apr, 2020