Can an advocate help me to access the National Disability Insurance Scheme?
You can contact the National Disability Insurance Agency by yourself. But you can also get advice and help from an advocate.
An advocate is someone who is independent from the National Disability Insurance Agency and is there to assist you. An advocate can help you:
- know what your rights are
- understand letters or emails you get from the National Disability Insurance Agency
- have your say when you meet with staff from the National Disability Insurance Agency
- work out what to do if you are not happy with any part of the process you are going through
- make a complaint if you are not happy with any of the decisions made about your support
- help you to find a lawyer if needed.