Flow chart option 4: Complaint submitted directly with the Fair Work Commission

 

Flowchart showing the complaint process with Fair Work Commission

Flowchart description:

  1. You have a complaint
  2. Complaint submitted with Fair Work Commission
  3. Commission liaises with all parties re: Conciliation Conference
  4. Conciliation possible
    OR
    Conciliation impossible
  5. If impossible, conciliation of complaint unsuccessful
  6. If possible, conciliation conference occurs
  7. Complaint resolved
    OR
    Conciliation of complaint unsuccessful
  8. Return to Commission for Directions Hearing
  9. Matter resolved
    OR
    Set hearing date
  10. Hearing occurs
  11. Decision
  12. Matter resolved
    OR
    Application to Federal Court