How do I prepare a complaint?
The complaint must be in writing and include supporting documentation. Here are some tips:
- It does not need to be very long. Include important dates, write what happened and what people said.
- If you cannot do this alone, ask for help from a disability advocate, family member or friend. You can tell your story and another person can write it down for you.
- Collect copies of important letters, emails or any paperwork related to your claim of discrimination.
- Make sure all names and addresses are correct.
- Speak with a disability discrimination advocate or lawyer.
- Keep a copy of your complaint and supporting documents.
- Get in touch with the people who may be able to support your complaint, for example a doctor who wrote a report.
You can submit your complaint by email, send it by post, or fax. For a guide, see sample complaints in Part 4.
- Part 1: Have I experienced discrimination?
- Part 2: What action can I take?
- Part 3: When is discrimination allowed?
- Part 4: Quick references
- Process flow chart option 1: Complaint submitted with the Australian Human Rights Commission
- Process flow chart option 2: Complaint submitted with the Victorian Equal Opportunity & Human Rights Commission
- Process flow chart option 3: Complaint submitted directly with the Victorian Civil & Administrative Tribunal
- Flow chart option 4: Complaint submitted directly with the Fair Work Commission
- Disability Discrimination Checklist