We’ve made it simpler for Centrelink customers to get a formal review of a decision. From 15 May 2021, our internal review process changed. Now, if you apply for a formal review, it will go straight to an Authorised Review Officer. Previously, we had to do an extra check of a decision before you could get a formal review.
Read full release (off-site)- Topics:
- Social Security
- Author:
- Services Australia
- Source:
- Media release
- Date published:
- Mon 17th May, 2021