Expect a call: Plan reviews

The NDIA has introduced a new plan review process. Instead of each participant attending a scheduled plan review when their plan is due to end, they will now receive a phone call to participate in what the NDIA calls a Participant Check-In. During this call, the NDIA representative will discuss the participant’s well-being and see if their supports are meeting their needs.

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Topics:
National Disability Insurance Scheme (NDIS)

Author:
Dr Kylie Morgan

Source:
DSC

Date published:
Wed 11th May, 2022