Capability and Culture of the NDIA Interim Report

The committee is particularly moved by evidence that participants feel distressed, frustrated, and unheard when planners do not understand their lived experience of disability. Planners are a key interface between participants and the NDIS. If planners do not understand a participant’s disability and how it impacts their daily life, this is likely to have a negative effect on a participant’s plan and their experience of the NDIS.

The report is available for download in PDF and Word formats, or can be read online by section.

Download report (off-site)

Joint Standing Committee on the National Disability Insurance Scheme

Date published:
Fri 31st Mar, 2023