Resources

State seizes control of supported care homes over abuse, ‘uninhabitable conditions’

The Victorian government has seized control of two supported care homes in Melbourne’s outer north-west after an investigation revealed coercion and abuse of residents, uninhabitable living conditions, forgery of signatures and access to NDIS services being hindered. Sydenham Grace and Gracemanor (formerly Meadowbrook) supported residential services in Sydenham and Melton South, which house people with mental illness and disabilities, have been placed into administration.

NDIS provider apologises to group home residents after allegations of violence and neglect

One of Australia’s largest national disability insurance scheme providers has apologised to the residents of two troubled group homes after allegations of violence, abuse and neglect were aired at an inquiry.  Life Without Barriers charged residents at a Victoria home a substantial proportion of their disability pension for “rent” despite the property being leased on a peppercorn deal of $1 a month.

What’s going on with restrictive practices?

Of the 1,044,851 reportable incidents lodged by NDIS providers in 2020–2021, a whopping 98.7%, (or 1,032,064) concerned the use of URPs. (Unauthorised Restrictive Practice) That is a staggeringly high number no matter how you look at it. It’s surely not possible for even the most well-resourced organisation to review and consider each one of these incidents.

Occasional Paper No. 3: Learning from reviews of Victorian disability service provision to people who have died 2017 to 2021 – A reflection for future safeguarding.

This report provides an overview of the lessons learnt from more than three years of reviewing disability service provision to people who have died. Sadly, the majority of deaths reviewed are ‘unexpected’ and raise significant concerns about the quality of service provision, possible preventable early deaths, and teach us that oversight and action must continue to be taken on both an individual and system-wide level.

You say Risk, I say Freedom

I have had the opportunity to access a wide variety of services during my life. The quality that differentiates the best from the rest is the provider’s ability to empower me to make my own choices and not assume that they should take on that responsibility.

When will disability abuse constitute a valid reason for dismissal?

Disability support is a matter of significant public and community interest, with employers operating in a highly regulated, accountable and sensitive environment. The type of care and conduct of employees towards those in their care has come under closer scrutiny in recent years as community expectations have shifted to zero tolerance of any form of abuse perpetrated against supported persons.

Controversy: Support work boundaries

Does friendship between support workers and people with disability violate professional boundaries, endanger the working relationship, and unwittingly contribute to social isolation? Or is it a positive, natural by-product of compatible people spending a lot of time together? 

Preventing Support Coordination burnout

This change has alarmed me, though it really shouldn’t, and after much thinking and talking with my colleagues, I’ve decided that SCs on the ground probably have a lifespan of three or four years or so before burnout sets in.  The refrain is *always* the same – “I. Just. Can’t. Deal. With. NDIS. Anymore.”