“Being unable to find help was so stressful and I really felt de-personalised, worthless, unable to organise my own care and I really felt demoralised by the entire process.” She says for older people with disability, many of whom have never used computers, the online platform of My Aged Care is “really useless.”
Ms Dowling is calling on the Commission to establish a thorough review into the engagement of older Australians with disability who are already accessing My Aged Care and those on the waiting list. “There has to be help for disabled people.”
Read the full story... (off-site)- Topics:
- Aged care, Case study
- Author:
- Nicole Pope
- Source:
- Aged Care Guide
- Date published:
- Wed 20th Mar, 2019