Metro Trains Text Messaging Assistance Service

Metro Trains is committed to continuously introducing options to ensure an accessible journey for everyone. Customers with communication difficulty or disability will now be given another option for obtaining information through the introduction of a text messaging assistance service.

The service will be launched as a 3 month trial from 1 May and will be available during Flinders Street InfoCentral staffed hours (7am – 7pm weekdays, 9am-5pm weekends and public holidays)

The service should be used for general enquiries related to Metro Trains and information on service changes. In emergency situations at the station or on the train, please seek staff assistance in person or via the emergency button, or contact emergency services.

Text:  0428 789 329


Metro Trains

Date published:
Mon 1st May, 2017

Closing date:
Mon 31st Jul, 2017