Resources

NDIS Participant Booklets

Three participant booklets are available to support people with disability and participants throughout their NDIS journey. They are available for download in PDF, Word and Easy English  and include Booklet 1 – Understanding the NDIS, Booklet 1 – Understanding the NDIS and Booklet 3 – Using your NDIS Plan

Report: Market readiness for provision of services under the NDIS

The challenges for both participants and service providers to transition to a market-led service delivery model cannot be underestimated. Creating a participant enabling environment and developing a competitive marketplace is vital to the success of the Scheme. However, during the course of this inquiry, the committee heard that the NDIA, as the lead market steward, … Continued

Portal flaw leads to some NDIS users losing money

A vulnerability in the service portal for the National Disability Insurance Scheme has allowed a number of providers to obtain personally identifiable information of users and steal money.

Labor demands explanation over alleged NDIS portal shutdown

“The portal flaw allowed any participant or registered provider to guess a nine-digit plan number in the search function and bring up random support packages from participants,” the report said.   Labor’s shadow social services minister, Linda Burney, said on Friday the Social Services Minister Paul Fletcher “needed to immediately” explain what the ramifications of this breach would be, and why the breach occurred in the first place.  

The predictable rise of NDIS fraud

Frauds are continuing against users of the $22 billion National Disability Insurance Scheme (NDIS). The National Disability Insurance Agency (NDIA), which runs the NDIS, set up a specific fraud task force earlier in 2018, while it was reported in February that the NDIA was investigating over 500 allegations of fraud or “sharp practice”, up from 300 in July 2017. Recent complaints of fraud against NDIS users include sums in the order of tens of thousands of dollars being “siphoned” from support packages. From The Australian:

SDA Participant Planning Mystery

Over the last few months, I have witnessed an alarming number of problematic and, frankly, confusing responses from the NDIA to submitted Housing Solutions reports.

NDIS Quarterly Report: Top 6 Takeaways

This report marks the end of the NDIS’s fifth year. Don’t they grow up so fast? But in all seriousness, the five-year mark is a great opportunity to reflect on how far the Scheme has come (or failed to come) to date.

Government set to increase NDIA staff cap

The federal government is increasing the National Disability Insurance Agency’s staff cap, as part of a suite of workforce changes designed to deliver a “better experience” for people with disability.

NDIS IT systems to face official probe

The inquiry will scrutinise the impact of ICT infrastructure on the implementation of the scheme, as well as the appropriateness of NDIS-facing IT systems and the MyPlace Portal used by participants and providers.

Improved experience for NDIS participants and providers

The National Disability Insurance Scheme (NDIS) will deliver a better experience to participants thanks to improvements that will commence to be rolled out from October. Workforce improvements, including staff numbers and training are also included in the planned improvements.