Resources

Own Motion Inquiry into Platform Providers Operating in the NDIS Market

Closing date: April 28, 2023

The purpose of this Inquiry is to examine how Platform Providers operate in the NDIS Market. The Inquiry will hear from people with disability accessing NDIS services and supports through Platform Providers, and Platform Providers themselves. The Commissioner will share key learnings to promote participant rights to safe and quality NDIS supports. The Commissioner will … Continued

Disability service provider capacity in focus

As the disability sector grapples with workforce shortages, the Disability Royal Commission is examining what can be done to enhance the capacity of disability service providers to deliver safe and high quality services. CEO of National Disability Services (NDS) Laurie Leigh appeared before the Royal Commission to discuss that capacity.

Own Motion Inquiry into Aspects of Supported Accommodation in the NDIS

The Inquiry examined reportable incidents and complaints made to the NDIS Commission in connection with the supported accommodation services (specifically group homes). The Inquiry’s purpose was to enable the NDIS Commissioner to identify trends in issues occurring in supported accommodation, what is causing those issues, models of best practice to eliminate or address these issues, and how the NDIS Commission can use its powers to support the delivery of higher standards of support in these settings. 

State of the Disability Sector 2022

the report is based on responses from 364 disability service providers from all over the country who took part in the annual State of the Disability Sector Survey. The latest report reveals a difficult operating environment for most providers, but there are some glimmers of hope, with a cautious expectation of positive change. Notably for the advocacy sector, when asked whether there is sufficient advocacy for people the disability sector supports, 73% of survey participants disagreed or strongly disagreed, with only 14% agreeing or strongly agreeing that there is sufficient advocacy.

Pay to get paid: NDIS workers raise concerns about gig economy platforms

Murdoch argues if any other business told workers they “had to pay 1.5% to access their pay this week, people would be kicking up a bit of a stink about that”. “I’ve earned that money, I’ve worked hard for it – yet I’m having to pay a fee to access it in a timely manner.”

Confessions of a burnt-out Support Coordinator

Burnout. It’s one of those words in the disability sector that can feel overused. And yet, perhaps its frequent use is a reflection of the sheer number of people impacted by it.

Disability services not always suited to digital, report reveals

The Provider Choice research report, COVID-19 and the NDIS, found that for many participants, digital delivery of services was inadequate during the pandemic, and face-to-face was preferred, in a finding that has implications for how people with disability recover now.

Uberisation’ of the disability sector threatens provision of care

The platforms that connect workers with clients in this new gig-style approach “act purely as intermediary platforms… [taking] no responsibilities regarding the safety of the work environment for workers, or the quality of the work provided to the participant beyond a basic safety level”, according to the report.

Sensitive NDIS health data breached in client platform hack

CTARS – a cloud-based client management system provider for NDIS, disability services, out of home care and children’s services – revealed this week that an unauthorised third-party had gained access to its systems on 15 May.

Young men abused by disability worker

The family of a young disabled man abused by a carer has never received an apology or compensation from the service provider, a royal commission has been told.

The devaluation of Disabled lives

Ann Marie Smith died in abject circumstances, at the hands of her carer in the middle-class Adelaide suburb of Kingston Park. Her killing raises questions about the way our society treats the Disabled, in life and in death. .