Sneak Preview! NDIS Workforce Capability Framework

The Framework applies to any worker funded under the NDIS and translates the NDIS Principles, Practice Standards, and Code of Conduct into observable behaviours that service providers and workers should demonstrate when delivering services to people with a disability. The Framework provides a common language to describe “what good looks like.”

Lack of career prospects driving community and disability workers away

Despite disability and care sector workers being proud of the work they do, many report wanting to leave the sector because of a lack of career development opportunities, new research finds.  The report found that this was predominantly because of poor leadership, inadequate pay, a lack of career opportunities such as promotions or learning new skills, and significant periods of unpaid work and travel time. 

Occasional Paper No. 3: Learning from reviews of Victorian disability service provision to people who have died 2017 to 2021 – A reflection for future safeguarding.

This report provides an overview of the lessons learnt from more than three years of reviewing disability service provision to people who have died. Sadly, the majority of deaths reviewed are ‘unexpected’ and raise significant concerns about the quality of service provision, possible preventable early deaths, and teach us that oversight and action must continue to be taken on both an individual and system-wide level.

When will disability abuse constitute a valid reason for dismissal?

Disability support is a matter of significant public and community interest, with employers operating in a highly regulated, accountable and sensitive environment. The type of care and conduct of employees towards those in their care has come under closer scrutiny in recent years as community expectations have shifted to zero tolerance of any form of abuse perpetrated against supported persons.

Controversy: Support work boundaries

Does friendship between support workers and people with disability violate professional boundaries, endanger the working relationship, and unwittingly contribute to social isolation? Or is it a positive, natural by-product of compatible people spending a lot of time together? 

Strengthening Our Disability Workforce

With growing demand for disability support workers, the Andrews Labor Government is rolling out a new campaign to help develop a strong and skilled disability workforce – to support all Victorians to get the help they need and deserve from the National Disability Insurance Scheme (NDIS).

Preventing Support Coordination burnout

This change has alarmed me, though it really shouldn’t, and after much thinking and talking with my colleagues, I’ve decided that SCs on the ground probably have a lifespan of three or four years or so before burnout sets in.  The refrain is *always* the same – “I. Just. Can’t. Deal. With. NDIS. Anymore.”

Disability agency’s labour hire criticised

“These agencies need to be properly funded and resourced and with a proportionate increase to permanent staffing.” She also said “unworkable” performance targets and insecure work created a high staff turnover, which sent money and time spent training people down the drain.

What has changed since the tragic death of Ann Marie Smith?

Ms Smith’s death sparked numerous investigations and reviews, including by police, the state government and the NDIS Quality and Safeguards Commission. The NDIS Commission’s independent investigation led to 10 recommendations, including that vulnerable NDIS participants should have multiple carers.