Find an Advocate

Dispute Settlement Centre of Victoria

Area of operation:

Email
dscv@justice.vic.gov.au

Web
http://www.disputes.vic.gov.au/

Phone
1300 372 888

Free and confidential dispute resolution services, providing telephone advice and mediation. This does not include disputes under the Family Law Act 1975 (Cth) or involving family violence. The Dispute Settlement Centre of Victoria (DSCV) provides free dispute resolution services across Victoria, as well as training and accrediting mediators to national standards. DSCV can help you … Continued

Victorian Ombudsman

Area of operation:

Email
Online Complaint Form

Web
http://www.ombudsman.gov.au/

Phone
1300 362 072

The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency, including Australia Post, Centrelink, Child Support Agency, and Department of Immigration and Citizenship. The Commonwealth Ombudsman is also the … Continued

Consumer Affairs Victoria

Area of operation:

Email
General Enquiry Online Form

Web
https://www.consumer.vic.gov.au/

Phone
1300 55 81 81

Consumer Affairs Victoria is a business unit of the Department of Justice & Regulation, within the Victorian government. We are Victoria’s consumer affairs regulator. Our purpose is to help Victorians be responsible and informed businesses and consumers. We can assist with complaints about housing, products and services, cars, licencing, registrations, clubs and groups.