The Public Transport Ombudsman takes complaints about metropolitan and regional public transport across Victoria. Your complaint may be about accessibility, delayed or cancelled bus, train or tram services, myki and public transport ticketing issues, public transport staff including Authorised Officers, or other matters such as public transport maintenance and construction works.
- Type of Advocacy:
- Complaints
- Area of operation:
- Statewide
- Phone:
- 1800 466 865
- Email:
- [email protected]
- Website:
- http://www.ptovic.com.au/