Disability Services Commissioner logo

Disability Services Commissioner (DSC)

The Disability Services Commissioner (DSC) is an independent oversight body resolving complaints and promoting the right of people with a disability to be free from abuse. The service is free, independent and confidential.

The Commissioner has been established to work with people with a disability and disability service providers to resolve complaints. The Commissioner commenced on 1 July 2007 under the Disability Act 2006 to improve services for people with a disability in Victoria. The Commissioner is independent of government, the Department of Human Services and disability service providers and provides a free confidential and supportive complaints resolution process.

Disability Services Commissioner is committed to:

  • dealing with each complaint in a fair, objective and unbiased manner
  • focuses on how the problem can be resolved
  • uses the information to improve services, and
  • ensuring that the person making the complaint is not in any way disadvantaged in relation to future services they may require from the Commission
Type of Advocacy:
Complaints

Area of operation:
Statewide

Contact Details:

Address
Level 30, 570 Bourke Street
Melbourne Vic 3000

Phone:
1800 677 342 (free call from landlines)

Email:
complaints@odsc.vic.gov.au

Website:
http://www.odsc.vic.gov.au/index