The Victorian Office of the Public Advocate (OPA) promotes the rights, interests and dignity of people with disability (specifically intellectual impairment, mental illness, brain injury, physical disability or dementia) living in Victoria. Provides guardianship and advocacy for people with disability when appointed by VCAT and supports people with disability in the justice system, group homes/supported accommodation … Continued
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The Public Transport Ombudsman can investigate and resolve complaints against public transport operators in Victoria.
The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers.
Complaints and Dispute resolution service dealing with the Equal Opportunities Act 2010, the Charter of Human Rights and Responsibilities and the Racial and Religious Tolerance Act 2001. The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under three laws: Equal Opportunity Act 2010 – makes it against the law to … Continued
The Independent Office for School Dispute Resolution works alongside parents, students and Victorian government schools to resolve issues through an independent, simple and fair process. The Independent Office is the final step in the Department of Education and Training’s dispute resolution process. Your school should always be the first point of contact for a complaint, followed … Continued
The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency, including Australia Post, Centrelink, Child Support Agency, and Department of Immigration and Citizenship. The Commonwealth Ombudsman is also the … Continued