Victoria Legal Aid provide free legal information and education to all Victorians, with a focus on prevention and early resolution of legal problems. We prioritise more intensive legal services such as legal advice and representation for people who meet eligibility criteria, based on their financial situation, the nature and seriousness of their problem and their … Continued
An independent, not-for-profit Employment Rights Community Legal Centre funded by the Victorian and Federal Governments, Office of the Fair Work Ombudsman and Victoria Legal Aid.
The Public Transport Ombudsman takes complaints about metropolitan and regional public transport across Victoria. Your complaint may be about accessibility, delayed or cancelled bus, train or tram services, myki and public transport ticketing issues, public transport staff including Authorised Officers, or other matters such as public transport maintenance and construction works.
The Mental Health Complaints Commissioner has the power to investigate complaints about mental health services. They are a specialist independent mental health complaints body that is accessible, supportive and responsive.
The Health Complaints commissioner handles complaints about healthcare and the handling of health information in Victoria.
Free and confidential dispute resolution services, providing telephone advice and mediation. This does not include disputes under the Family Law Act 1975 (Cth) or involving family violence. The Dispute Settlement Centre of Victoria (DSCV) provides free dispute resolution services across Victoria, as well as training and accrediting mediators to national standards. DSCV can help you … Continued
The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency, including Australia Post, Centrelink, Child Support Agency, and Department of Immigration and Citizenship. The Commonwealth Ombudsman is also the … Continued
Consumer Affairs Victoria is a business unit of the Department of Justice & Regulation, within the Victorian government. We are Victoria’s consumer affairs regulator. Our purpose is to help Victorians be responsible and informed businesses and consumers. We can assist with complaints about housing, products and services, cars, licencing, registrations, clubs and groups.
Complaints and Dispute resolution service dealing with the Equal Opportunities Act 2010, the Charter of Human Rights and Responsibilities and the Racial and Religious Tolerance Act 2001. The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under three laws: Equal Opportunity Act 2010 – makes it against the law to … Continued
Early Childhood Intervention Australia (ECIA) Victoria/Tasmania is the peak body for early childhood intervention in Victoria and Tasmania. Our vision is for young children of all abilities to fully participate in family and community life. We provide information and professional development across the sector. Our work assists children with disability and/or developmental delay, their families … Continued
The Physical Disability Council of Victoria (PDCV) is the recognised State Peak Body representing the views and interests of people with a physical disability in Victoria. PDCV is the communication link between people with a physical disability and decision makers in Government, Community and the Business Sectors.
Advocating for independently accessible public transport in Victoria All Aboard is tired of the slow progress on improving the accessibility of public transport in Victoria. A diverse range of …people find public transport difficult to use, including seniors, people with disabilities, parents with small children, cyclists and people using shopping trolleys or luggage. This facebook … Continued
Independent Mental Health Advocacy (IMHA) support people who are at risk of or are receiving compulsory psychiatric treatment to have as much say as possible about their assessment, treatment and recovery. IMHA is led and staffed by professionals with backgrounds in consumer advocacy, social work and mental health service provision and advocates are based in … Continued
Seniors Rights Victoria (SRV) is a specialist Community Legal Centre and is a member of the Victorian Federation of Community Legal Centres and the national association, Community Legal Centres Australia. Seniors Rights Victoria advances the rights of older people and works to prevent elder abuse. We have many resources available to empower people to help themselves. … Continued
Seniors Rights Victoria provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people. Elder abuse is any act which causes harm to an older person and is carried out by someone they know and trust such as family or friends. If you, your client … Continued