The Older Persons Advocacy Network (OPAN) is a national network comprised of nine state and territory organisations that have been successfully delivering advocacy, information and education services to older people in metropolitan, regional, rural and remote Australia for over 25 years. Older Persons Advocacy Network’s free services support older people and their representatives to address … Continued
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The ASU is the largest union of workers in the social and community services (SACS) sector. The ASU exists to defend and advance the rights of our members. By acting together, workers in the industries and occupations we represent are in the very best position to protect their rights at work and to achieve better … Continued
The Aged Care Complaints Commissioner provides a free service for anyone to raise their concerns about the quality of care or services being delivered to people receiving aged care services subsidized by the Australian Government.
Complaints about Commonwealth Government departments and agencies (this includes Centrelink) The Commonwealth Ombudsman is also responsible for: oversight of the Commonwealth Public Interest Disclosure scheme inspection and monitoring of controlled operations and surveillance devices.
The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers.
An independent agency investigating breech of privacy complaints. The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints from individuals about Australian and Norfolk Island Government agencies, and private sector organisations covered by the Privacy Act 1988 (Privacy Act). You can also make a complaint to the OAIC about the handling of your … Continued
This is the link to make complaints about the NDIS or NDIA The National Disability Insurance Agency (NDIA) welcomes feedback, including complaints. We believe people have a right to speak up as it helps us to see what works, what doesn’t and where we can make improvements in our products and services.
ACNC takes complaints about Charities, and not for profit organisations. The Australian Charities and Not-for-profits Commission (ACNC) is the independent national regulator of charities. The ACNC has been set up to achieve the following objects: maintain, protect and enhance public trust and confidence in the sector through increased accountability and transparency support and sustain a … Continued
ASIC is Australia’s corporate, markets and financial services regulator. We contribute to Australia’s economic reputation and wellbeing by ensuring that Australia’s financial markets are fair and transparent, supported by confident and informed investors and consumers. We also administer complaints about companies, organisations or workers/board directors.
People who acquire a disability after the age of 65, or are over 65 when the NDIS rolls out in their area are not eligible for the NDIS. These people are instead expected to access the support they need through the aged care system, through a gateway called My Aged Care, however, many people with … Continued
The National Disability Advocacy Program (NDAP) Provider Finder is a web-based application that people with disabilities, carers and their families can use to search for advocacy agencies funded by the Australian Government within Australia by Postcode, State or Provider Type.
The Australian Federation of Disability Organisations (AFDO) is a national voice representing people with disability in Australia. AFDO and its member organisations are run by and for people with disability. AFDO’s work includes: supporting disability organisations and people with disability lobbying government and other institutions on disability issues advising government and other organisations about their disability policies … Continued
Disability Advocacy Network Australia (DANA) supports and strengthens independent disability advocacy agencies in their work of advocating for and with people with disabilities so that they are valued and included members of the community, their fundamental needs are met and their human rights are respected. DANA is a network of agencies throughout Australia that undertakes or … Continued
- Area of operation:
- online contact form: http://www.crrs.net.au/make-a-complaint/complaints-form/
- 1800 880 052
The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian Government funded: Disability Employment Services (DES); Australian Disability Enterprises (ADE); and/or Disability Advocacy services. Complaints are handled in a professional and understanding manner. CRRS staff are impartial and do not take sides. Their job is to … Continued
The Alliance is a national organisation promoting the rights of younger people with disabilities and high & complex support needs who are living in residential aged-care facilities or at risk of admission to them. The Alliance assists these younger people to have choice about where they live and how they are supported. The Alliance also works … Continued