Autism Connect is Australia’s first national autism helpline providing information, advice and referrals to help autistic people, their supporters and professionals. This helpline is free, evidence-based and independent. The friendly team offers expert advice in many areas, including: exploring autism and autistic identity assessment and diagnosis school and education the NDIS behaviour strategies referrals to services … Continued
Find an Advocate
The industry group for providers of intermediary services. Formed in late 2018 , Disability Intermediaries Australia (DIA) is Australia’s peak body for non-government disability intermediary service organisations and practitioners. Collectively, DIA members deliver Support Coordination and Plan Management services for Australians with all types of disability. As the NDIS continues to make intermediary services better … Continued
SWAN Australia is the peak organisation and not for profit charity that provides information and support to families caring for a child with an undiagnosed or rare genetic condition. We aim to increase awareness and understanding of the impact and prevalence of undiagnosed genetic conditions within the wider community. SWAN provide information and emotional support … Continued
Arts Access Australia’s mission is to advance equality for Australians with disability as artists, arts workers, participants and audiences, through information, resources, research and advocacy. AAA works with government and other key stakeholders in the sector to advocate for better access to the arts to ensure full and equal opportunity for cultural participation and contribution … Continued
The Older Persons Advocacy Network (OPAN) is a national network comprised of nine state and territory organisations that have been successfully delivering advocacy, information and education services to older people in metropolitan, regional, rural and remote Australia for over 25 years. Older Persons Advocacy Network’s free services support older people and their representatives to address … Continued
The ASU is the largest union of workers in the social and community services (SACS) sector. The ASU exists to defend and advance the rights of our members. By acting together, workers in the industries and occupations we represent are in the very best position to protect their rights at work and to achieve better … Continued
The Aged Care Quality and Safety Commission commenced operation on 1 January 2019. Its role is to protect and enhance the safety, health, well-being and quality of life of people in aged care. The Commission assumes the functions of the former Aged Care Complaints Commissioner and the Australian Aged Care Quality Agency, and is committed … Continued
Complaints about Commonwealth Government departments and agencies (this includes Centrelink) The Commonwealth Ombudsman is also responsible for: oversight of the Commonwealth Public Interest Disclosure scheme inspection and monitoring of controlled operations and surveillance devices.
The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service is free to customers.
An independent agency investigating breech of privacy complaints. The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints from individuals about Australian and Norfolk Island Government agencies, and private sector organisations covered by the Privacy Act 1988 (Privacy Act). You can also make a complaint to the OAIC about the handling of your … Continued
This is the link to make complaints about the NDIS or NDIA The National Disability Insurance Agency (NDIA) welcomes feedback, including complaints. We believe people have a right to speak up as it helps us to see what works, what doesn’t and where we can make improvements in our products and services.
ACNC takes complaints about Charities, and not for profit organisations. The Australian Charities and Not-for-profits Commission (ACNC) is the independent national regulator of charities. The ACNC has been set up to achieve the following objects: maintain, protect and enhance public trust and confidence in the sector through increased accountability and transparency support and sustain a … Continued
ASIC is Australia’s corporate, markets and financial services regulator. We contribute to Australia’s economic reputation and wellbeing by ensuring that Australia’s financial markets are fair and transparent, supported by confident and informed investors and consumers. We also administer complaints about companies, organisations or workers/board directors.
People who acquire a disability after the age of 65, or are over 65 when the NDIS rolls out in their area are not eligible for the NDIS. These people are instead expected to access the support they need through the aged care system, through a gateway called My Aged Care, however, many people with … Continued
The National Disability Advocacy Program (NDAP) Provider Finder is a web-based application that people with disabilities, carers and their families can use to search for advocacy agencies funded by the Australian Government within Australia by Postcode, State or Provider Type.